FAQ

Frequently asked questions

Have questions? We’re here to help.

How does ThinkTwice protect my data?

ThinkTwice prioritizes data security. Flagged content is stored securely, and users have the option to delete flagged content permanently to meet their privacy and compliance needs.

How will I be notified of flagged content?

ThinkTwice sends email notifications for flagged content, ensuring you can respond promptly to potential risks or inconsistencies.

Is there a one-time scan option?

Yes, a one-time scan option is available for users who need a quick content review without ongoing monitoring.

Is there support for team collaboration?

Yes, ThinkTwice supports team collaboration. You can invite colleagues to the platform to manage alerts and reviews together.

What does the onboarding process look like?

Onboarding is a simple, self-serve process. After submitting your first piece of content (website, file or text), you can choose your subscription and proceed to your dashboard for results.

How do I verify my website ownership?

You can verify website ownership via DNS verification or by adding a meta tag to your website.

What content formats are supported?

Currently, ThinkTwice supports websites, documents and text.

How does keyword customization work?

You can add and change keyword groups to tailor them to your needs. For example, you may want to create a flagging category for outdated product terms or slogans.

What are alert types and notification options?

ThinkTwice offers email alerts that you can customize by frequency and severity level, so you can choose instant alerts for critical issues or opt for personalized updates with summaries at a frequency that suits your workflow.

What are some examples of flagged content?

ThinkTwice flags content that:Could pose reputational or compliance risks.Could be inconsistent with your brand guidelines.Examples include outdated brand terms or slogans, words with offensive or culturally insensitive connotations, misinformation or unverified statements, and any text that violates corporate guidelines or legal regulations (such as DEI or country-specific compliance rules).

Who benefits most from ThinkTwice?

ThinkTwice is particularly valuable for:Compliance teams seeking risk reduction.Marketing teams focused on brand consistency.Legal teams monitoring for regulatory or sensitive language.Content creators seeking guidance on brand-safe and consistent language.

What is ThinkTwice?

ThinkTwice is a content monitoring tool designed for teams responsible for content oversight, brand consistency, and compliance. ThinkTwice simplifies the content review process by flagging inconsistencies and sensitivities (such as an outdated product name or politically incorrect terminology), delivering actionable alerts so your team stays ahead of reputational risk

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