This Privacy Policy is with respect to thinktwice.ai and ThinkTwice-related software, tools, and services.
ThinkTwice ("us", "we", or "our") respects your privacy. Whether you are a visitor to thinktwice.ai, other websites under the thinktwice.ai domain ("Site"), or a user who uses our software, tools, and related services (collectively, our “Services”), this Privacy Policy is intended to demonstrate our commitment to transparency when it comes to your personal information.
We keep your personal information personal and private. We will not sell or rent your personal information to anyone. We will not share or otherwise disclose your personal information except as necessary to provide our Services or as otherwise described in this Policy without first providing you with notice and the opportunity to consent.
By using any of ThinkTwice’s Services, you confirm you have agreed to the Terms of Service and have read and understood this Privacy Policy.
Unless otherwise defined, terms used in this Privacy Policy have the same meanings as in our Terms of Service.
This Privacy Policy describes what we do with personal information that we collect and use for our own purposes as a controller, such as your account information and information about how you use and interact with our Services, including information that you submit to our customer support channels and certain information relating to your End Users.
When you use our Services, we store, process, and transmit your User Content. User Content includes content that you post or upload to our Services, such as your images (“User Content”). We store and process such files and information in order to provide the Services.
This Policy does not apply to our Customers’ or Users’ domains, websites, APIs, networks, and applications which may have their own terms of service and privacy policies. Our Customers are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, including those relating to the collection of personal information, in connection with the use of ThinkTwice Services by End Users with whom our Customers interact.
ThinkTwice is a processor for information controlled by others. Our Customers and their users are responsible for the content transmitted and processed by ThinkTwice (e.g., written content, graphics, images, etc.).
This Privacy Policy does not describe what we do with User Content on our Users’ instructions as a processor. If you are an End User of one of our Customer’s websites, please refer to their privacy policy to learn more about how a Customer User handles your information.
ThinkTwice’s Services and Sites are not intended for, nor target, individuals under the age of eighteen. Our Services also do not knowingly collect personal information from any person under the age of eighteen.
While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.
Personal information we collect regarding you or your device includes:
In order to provide or improve our Service, we collect information from you in a number of ways. For example, we ask you to provide your name and email address to register, confirm your identity, and manage your Account. We also collect information to contact you about the Service, your use of the Service, and to provide marketing materials (subject to your marketing preferences). Additionally, we maintain emails and other communications that you send us or otherwise contribute, such as customer support inquiries or posts to our forums or customer support boards. You might also provide us information in other ways, including by responding to surveys or submitting a form.
Sometimes for contractual or legal reasons we may require you to provide us with information. If you do not provide personal information when requested, you may not be able to use our Services if that information is necessary to provide you with our Services or if we are legally required to collect it.
When you use our Services, we collect information about your interaction with and activity on the Services, such as your IP address(es), pages that you visit on our Site, web pages you visited prior to coming to our or our Users’ sites, and information about your browser, network, or device.
If you are an End User of our Users’ sites, we may also collect information about your interaction with and activity on our User’s sites in order to provide, protect, access, or improve our Services.
When you use our Services and our Users’ sites, we also automatically collect some information using cookies and similar technologies. Cookies are files with a small amount of data, which may include an anonymous unique identifier. We use cookies to provide the Service, for example, to personalize your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
If you use a Third Party Service – such as Google – to register for an Account, the Third Party Service may provide us with your account information on your behalf. This information includes your name and email address. Your privacy settings on Third Party Services generally control what they share with us.
When you provide or update your Payment Information for our Services, we transmit it via an encrypted connection to our payment processor, Stripe. Stripe processes your payment information in accordance with Stripe’s Privacy Policy. Payment Information may include, but is not limited to, your shipping and billing address, name, and email (“Payment Information”).
We use the personal information we obtain from you to:
We will only use your personal information for the purposes set out in this Privacy Policy when:
Service Providers.
The Services are integrated with various Third Party services and applications (collectively, “Third Party Services”) that may provide you with their content and products. We employ these Third Party companies and individuals to facilitate our Services, to provide the Services on our behalf, to perform Service-related tasks, or to assist us in analyzing how our Service is used. We may also include links to applications and websites other than our Services, including those operated by third parties and affiliates. For example, we may use Third Party services such as Google Analytics to collect, monitor, and analyze this information to enhance our Service’s functionality. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purposes. Please note that we are not responsible for the privacy practices or content of applications and websites operated by third parties and that your interactions on any Third-Party Service or website are subject to that Third Party’s rules and policies.
Third Party Account Information.
If you use Third Party Services, such as social media, you may provide us with your Third Party Services account information. We may store and transmit such account information to provide the Service in accordance with the terms and policies of the Third Party Services.
Compliance With Laws.
We may disclose your personal information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement, or to protect the security or integrity of our Service, with or without notice to you.
Advertising and Promotions.
We share personal information with third parties so that they and we can provide you with tailored advertising and analyze its effectiveness. For example, we may share your pseudonymized email address with a Third Party social media platform on which we advertise, to avoid serving ThinkTwice ads to people who already use ThinkTwice.
Business Transaction.
If ThinkTwice Limited is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
Payment Processing.
We transmit your personal information via an encrypted connection to our Payment Processor.
Where applicable law requires (and subject to any relevant exceptions under law), you may have the right to access, update, change, or delete your personal information.
If you are unable to change your personal information within your account settings or directly on our Site, please contact us at privacy@thinktwice.ai to make the required changes. You may also request the removal of your personal information from our blog or community forum or delete your account by contacting us at the same email address. Please note that if you delete or limit the use of your personal information, the Service may not function properly.
You can also elect not to receive marketing-related communications from us by following the unsubscribe link (or similar instructions) included in any communications we send.
Please note that, for technical reasons, there may be a delay in deleting your personal information from our systems when you request its deletion. We also will retain personal information in order to comply with the law, protect our and others’ rights, resolve disputes, or enforce our legal terms or policies, to the extent permitted under applicable law.
If you are an End User of one of our User’s sites, please contact them to exercise your rights with respect to any information they hold about you.
You may have the right to restrict or object to the processing of your personal information or to exercise a right to data portability under applicable law. You also may have the right to lodge a complaint with a competent supervisory authority, subject to applicable law.
You retain all rights to your personal information and can access it anytime. We will take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information. You can update many types of personal information, such as contact or payment information, directly within your account settings. If you are unable to change your personal information within your account settings, please contact us to make the required changes. Please note that if you delete or limit the use of your personal information, the Service may not function properly.
If you have any questions about your personal information or this Policy, or if you would like to make a complaint about how our Service processes your personal data, please contact ThinkTwice by email at privacy@thinktwice.ai.
Our Customers or Users who have created a site using ThinkTwice are responsible for how they handle the personal information they collect about their End Users. This section is directed to such customers.
If you’re one of our Users, you may collect personal information about your End Users. You may also use cookies and similar technologies to analyze usage and activity on your site.
You are solely responsible for complying with any laws and regulations that apply to your collection and use of your End Users’ information, including personal information you collect about them from us or using ThinkTwice functionality or cookies. You must publish your own privacy and cookie policy and comply with them. We are not liable for your relationship with your End Users, how you collect or use personal information about them (even if you collect it via ThinkTwice functionality), and we will not provide legal advice regarding such matters.
It should be noted that as the personal data operator of Personally Identifiable Information (PII) or other sensitive personal data, you are responsible for compliance with applicable legal requirements for personal data localization, and you shall independently determine and implement sufficient measures to ensure that personal data processing complies with any relevant local laws, including those in China.
Your End Users’ payment information may be processed via Third Party eCommerce Payment Processors with which you integrate your Account, in accordance with such processors’ terms and policies. We transmit your End Users’ complete payment information only so that we can pass it along to the eCommerce Payment Processors you have agreed to use. We do not collect or store your End Users’ payment information.
The security of your personal information is important to us, but please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you are accessing or using our Sites or Services or otherwise providing information to us, we may transfer your personal information outside of the EEA, the UK, or Switzerland, ensuring appropriate safeguards are in place to protect your personal information. Please refer to our additional security safeguards for more details.
We will retain personal information regarding you and your use of the Services, whether processed on behalf of our Users or collected directly from you, for as long as necessary to provide you with the Services. You can request deletion of your personal information at any time by deleting your Account or contacting us at privacy@thinktwice.ai. Please note that there may be a delay in deleting your personal information from our servers and backup storage.
We also retain personal information for as long as necessary to achieve the purposes described in this Privacy Policy—for example, to comply with our legal obligations and to protect us in the event of disputes.
Please note that the precise retention periods for your personal information will vary depending on the nature of the information and our purposes for collecting it. Additionally, we may retain aggregated, anonymized, or de-personalized information indefinitely.
Your information, including personal information, may be transferred to (and maintained on) countries other than your country of residence. These countries may not have the same data protection laws as your country. We may also store information locally on the devices you use to access the Service.
If you are an individual from the European Economic Area (the “EEA”), the UK, or Switzerland, please note that our legal basis for collecting and using your personal information will depend on the specific information collected and the context in which we collect it. We normally will collect personal information from you only where: (a) we have your consent, (b) we need your personal information to perform a contract with you (e.g., to deliver the ThinkTwice Services you have requested), or (c) the processing is in our legitimate interests. Please note that in most cases, if you do not provide the requested information, ThinkTwice will not be able to provide the requested service to you.
We may, in accordance with Article 46 of the GDPR, transfer personal information to recipients that have entered into the European Commission-approved contract for the transfer of personal data outside the EEA.
Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes and updates to this Privacy Policy are effective when they are posted on this page.
If you have any questions about your personal information or this Policy, or if you would like to make a complaint about how our Service processes your personal data, please contact ThinkTwice by email at privacy@thinktwice.ai.
