Privacy Policy

Last Updated: 4th August 2025

This Privacy Policy describes how Notey Limited (“we”, “us”, or “our”), a company based in Hong Kong and the owner of the ThinkTwice sensitivity-scanning service, collects, uses, discloses, and protects information in connection with our website, services, and related activities (collectively, the “Services”).

We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and other relevant legislation.

1. Information We Collect

We collect and process the following types of information:

a. Information You Provide

b. Information Automatically Collected

2. How We Use Your Information

We use the information we collect for the following purposes:

Note: If Scan Content contains personal data, we handle it in accordance with applicable privacy laws (e.g., data minimization, purpose limitation) and do not retain it longer than necessary (see Section 6).

3. Legal Basis for Processing

If you are located in the EEA or UK, our legal bases include: consent; performance of a contract; compliance with legal obligations; and legitimate interests (e.g., improving and securing the Services). For ThinkTwice, the legal basis is typically contract performance and/or legitimate interests. Where required, we obtain consent (e.g., a clear pre-upload notice before you submit content).

4. Sharing of Information

We do not sell your personal information. We may share information in the following limited circumstances:

4.1 Third-Party AI Processing (OpenAI)

To generate classifications/explanations for ThinkTwice, we transmit only the minimum necessary excerpts of your Scan Content to the OpenAI API acting as our subprocessor. OpenAI processes this data solely to provide the API service and for abuse monitoring. By default, OpenAI does not use API inputs/outputs to train its models. OpenAI may retain API inputs/outputs for up to 30 days for service operations and abuse detection, after which they are deleted unless law requires longer retention. 

No advertising or sale. We do not sell Scan Content or share it with advertisers.
No voluntary government sharing. We do not voluntarily disclose Scan Content to any government. 

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

These include but are not limited to:

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Where applicable, you may request deletion of your personal data by contacting us (see Section 12).

Scan Content: By default, we do not permanently store Scan Content. Operational copies/caches used to complete your scan are deleted within 30 days after delivery of results, unless you or your organization choose to save a report or enable project history. Backups and system logs that incidentally reference requests (without Scan Content) roll off within 30 days.

Account and billing data: Retained while your account is active and for [up to 7 years] thereafter to meet legal and tax obligations.

OpenAI API: OpenAI may retain API inputs/outputs for up to 30 days for service operations and abuse monitoring; ZDR can be enabled for eligible endpoints/projects by agreement.

7. International Data Transfers

We are a company registered in Hong Kong S.A.R., China, and operate global infrastructure (hosted on AWS) to deliver our Services. Scan Content and operational data may be processed in jurisdictions outside your country of residence, including the United States and the European Union.

For personal data subject to the laws of the European Economic Area (EEA), United Kingdom (UK), or other jurisdictions with international data transfer restrictions, we implement appropriate safeguards, including the use of Standard Contractual Clauses, to ensure adequate protection of personal data in accordance with applicable legal requirements.

8. Your Rights

Subject to applicable laws, you may have the right to:

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, perform analytics, and deliver personalized content.

You can manage cookie preferences via your browser settings. For more details, please refer to our Cookie Policy.

10. Children’s Privacy

Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.

11. Third-Party Services and Links

Our Services may link to third-party websites or include third-party integrations. We are not responsible for the privacy practices of such parties and encourage you to review their respective policies. Where our Services integrate third-party AI (e.g., OpenAI), we disclose this in Section 4.1 and obtain consent where required.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Notey Limited (Attn: ThinkTwice Privacy Team)

Notey, 20/F, Lee Garden 3, 1 Sunning Road, Causeway Bay, Hong Kong 

Email: privacy@notey.com

Subject: Privacy Inquiry